It has come to our attention recently that Window World is advertising "Home of the Original $189 Replacement Window" on television in the South Georgia area. Though it is not our normal policy to call out competitors on shady business practices we do feel an obligation to consumers of "Bait and Switch" tactics. Virginia's Super Window Company explains, "what we have found here the $189 price is only the window set into the opening. It does not include the vinyl trim wrap that covers the gaps around the window to keep the wind and rain from coming in around the window. Window World charges extra for that trim, even though you must have it for a complete window installation.
The $189 price does not include the Energy Star glass that saves you money on your heating and cooling bills. Window World charges extra for that glass, even though you must have that glass to have an energy- efficient window.
The $189 price does not include removing the old storm windows so the old windows can be removed, they will charge you extra for that. They will even charge extra to haul away the old windows and the trash.
By the time they charge you for everything that you must have to get a complete window installation, the real price is almost $400! And that is for their cheapest window!" Click here to see their comparison and see for yourself how Window World's claim of a $189 window is misleading advertising.
There are many claims by Window World customers running into the "Bait and Switch" tactic on the internet. Here is a link to at least 39 reviews and complaints to back up our claim of their misleading customers. Additionally, the BBB of Dallas challenged Window World's $189 advertising while stating "An advertisement as a whole may be misleading although every sentence separately considered is literally true. Misrepresentation may result not only from direct statements but by omitting or obscuring a material fact." The full article can be read here.
Drawdy Roofing & Vinyl Siding could advertise our windows at the same price of $189 like Window World or even lower, but that is not how we do business. It is just not right. We recommend to all our customers to compare prices, check references, make sure the contractor they interview is licensed and insured and to never pay for services until the job is complete.
Drawdy Roofing & Vinyl Siding